The articles we sell are produced by major brands renowned for their quality. As a result, they benefit from a manufacturer's warranty against hidden defects. This guarantee is included for a normal use of the product, but in case of defect, 2skiglisse.ch undertakes to do everything possible to make your rights to the manufacturer.

For ski and snowboard equipment, 2skiglisse.ch offers a breakage insurance in addition to the manufacturer's guarantee and which commits to a standard exchange of the product or a refund if it is not repairable. This insurance costs CHF 30 per year and covers non-voluntary breakages that have occurred in normal use.

Please consult the general terms and conditions of the insurance offered by Européenne Assurance Voyages SA. An option against theft and loss is also available for one year and involves an additional charge of CHF 18.00.

If you encounter a problem with a product ordered from 2skiglisse.ch you must make a request by phone or email before returning your equipment.