Returns

The right of return equals 14 days from receipt of the goods. To do this, you must make a return request from your account on the site. We will send you by e-mail a barcode to print, so you can drop your parcel directly to the post.

 

          •        If the error comes from us, the costs related to the return and re-shipping of the goods will be at our expense.

          •        If the merchandise does not please you or if it does not fit and you wish to return it to us, the shipping costs for the return will be at your expense.

          •        The returned item will be refunded within 7 working days. You can choose between a refund or a voucher for a future purchase, which you can specify in the return procedure.

          •        The ski for which we had to make a mounting with drilling are not possible to refund.

          •        In any case, we are at your disposal to guide you through the steps to be taken. 

          •        Returned products must be returned in the same condition as they were sent – and must have their original label. We will not accept or refund incomplete returns or products that have been worn or washed.

Please return the product to the following address :

2ski-glisse.ch

Route de la Patinoire 21

1875 Morgins 

Switzerland