Order tracking

OUR ENGAGEMENTS

Availability of products

The site gives you the possibility of monitoring product availability in real time. Availabilities are updated after each order. Our warehouse is located in Valais. Some items are regularly recommended by our suppliers, in this case the lead times are variable but usually do not exceed one week. At 2skiglisse.ch, we guarantee the timescales announced at the time of placing the order. If the delivery date exceeds the deadline, you will be notified and may cancel the purchase.

Satisfied or refunded

If you notice that some of our commitments are not fulfilled, you will be refunded in full amount of the order within 48 hours upon receipt of your complaint.

In case of size problem, defective product, you can benefit from a reflection period of 8 days from the date of delivery of the parcel.

Order tracking

You can view the status of your order in real time on the POST website. Nothing escapes you anymore.

https://service.post.ch/EasyTrack/?lang=en&tab=simpleSearch#simpleSearch