General conditions of sale

General information 

At the time of ordering, the customer acknowledges that he has read the general conditions of sale stated and declares that he accepts them without reservation.



The prices shown on are in Swiss francs [CHF], taxes included. We reserve the right to change prices at any time but we are committed to apply the rates in effect that you have been shown on the site at the time of your order.



The offer extends to the whole of Switzerland.

Any order validated by a customer implies the agreement of this customer to all the general conditions of sale displayed on the site.



Ordering methods

Your ordering possibilities are:

          •        Website:

          •        Telephone : 00 41 24 477 13 34

          •        Email to The price indicated at the time of order corresponds to the invoicing price including VAT.

          •        An invoice can be printed and will act as a guarantee.



Order registration / Payment method

Your order is validated at the time of payment.



Online payment

Online payment is secured with a SSL protocol.

Any order validated by the customer implies an irrevocable acceptance of the general conditions of sale which can not be questioned.



Terms of delivery

Orders are shipped within 2 working days. undertakes to inform the customer of any delay in relation to the announced deadline.

The latter is based on the shipping date of the goods. Saturday, Sunday and public holidays are to be added to the original delivery time.

An order and delivery tracking is available directly online.



Reflection period

You benefit from a reflection period of 8 days from the date of receipt of the parcel.

Within this period, the product can be refunded or exchanged. The products must be returned in perfect condition, unused, in their original packaging and accompanied by the product return form. 

Eventual refund request must be made within 48 hours after receipt of the parcel. Contact us to obtain a return number. Shipping costs are at your expense.

The right of reflection cannot be exercised for goods made to the consumer's specifications, or clearly personalised. For example, bindings that required a specific ski piercing for a shoe size.



Data protection complies with the applicable regulations, in particular the Federal Data Protection Act and the relevant ordinance. Only the data necessary for the fulfilment of contractual obligations, for the care of the relationship with the customer, as well as the guarantee of a high quality of service with regard to the exercise and the infrastructure are collected, saved and processed. The stored information is as follows: caller name, first name, surname, e-mail address, street, postal code, town, password.